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PRODUCTS
PRODUCTS
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Passenger App
User app for trip reservation and management for seamless rider experience.
Driver App
In-vehicle app for location tracking, communication, dispatching, and data collection.
Operations Center
Dashboard suite for operations streamlining and service monitoring.
Flex Fleets
Brokering solution that enables agencies to scale resources for paratransit and microtransit service.
USE CASES
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Data Insights
Reporting to provide operational and business intelligence to monitor deployment.
Profile Manager
Centralized storage for rider information, including preferences, contacts, and orders.
AI Agent
Automated, AI-powered reservationist that manages bookings, trip updates, cancellations, and general inquiries.
The on-demand transit services are an example of how Guelph is finding innovative ways to create a future-ready city. Using RideCo’s platform, Guelph Transit is improving service delivery to provide residents with accessible and efficient mobility. As the city continues to navigate the future, our partnership with RideCo enables our organization to deliver a responsive and responsible public service to the Guelph community.
Lindsay Blanchard, Route Supervisor, Guelph Transit
CUSTOMER SUCCESS
RIDECO EMPOWER APPROACH TO CUSTOMER SUCCESS
Planning
Design, modeling, and simulations for paratransit and microtransit
Data Reporting & Analysis
Optimized paratransit and microtransit delivery and performance
Partnership
Setting up agency partners for long-term, sustained success
Service Implementation
The industry standard for successful launch and delivery
Customer Support
Solutions-oriented, end-to-end customer support
Case Studies
Explore customer success stories and the impact of RideCo partnership
Training
User education for seamless technology adoption
Knowledge Sharing
A community shaping the future of public transit
WHY RIDECO
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Paratransit
Upgrade paratransit to be timelier, more efficient, and on-demand.
Low-Density Mobility
Improve mobility for residents in large areas with smaller populations and dispersed trip patterns.
First/Last-Mile
Provide high-frequency connections that close the gap between fixed-route transit and trip origins and destinations.
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Underperforming Bus Routes
Replace poorly performing fixed-route buses with reliable and cost-effective microtransit.
Employee Commuting
Simplify your employees’ commutes and ensure they get to work on time for every shift.
Long-Distance Commuting
Reduce the need for multiple transfers and long in-transit times with efficient single trips.
RideCo’s [platform] optimizes requested rides to accommodate as many people with as few vehicles as possible to ensure riders reach their destinations in a reliable way.
The Town of Cobourg Staff Report
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End-to-End On-Demand Transit Software
We turn static transit systems into dynamic and integrated networks. Our software is designed to help you plan, operate, and optimize service productivity while reducing your transit costs.
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Passenger App
User-facing smartphone app, web portal, and concierge tool for trip reservation and management that provides a seamless rider experience.
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Driver App
In-vehicle driver facing application for automated vehicle location, mobile data communication, and real-time dispatch and data collection.
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Operations Center
Dashboard suite designed to streamline operations and service monitoring for your dispatch center.
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Data Insights
Standardized and custom reporting to provide the operational and business intelligence required to monitor your deployment.
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Profile Manager
A centralized space to store all your rider information including ride preferences, emergency contacts, standing orders, and more.
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Transform Your Transit System with RideCo
Learn how agencies are making transit more convenient to ride and cost effective to operate using our industry-leading software.
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The On-Demand Transit Solution.
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