The On-Demand Transit Solution.

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Learn more about what is happening with On-Demand transit and how RideCo is shaping cities and transit agencies across North America.
“[RideCo’s] on-demand transit has proven to be a true game changer. The service has been tremendously successful as a flexible travel option that helps VIA become more efficient."
Jeffrey C. Arndt, President & CEO, VIA Metropolitan Transit
Essential KPIs That Measure the Success of a Modernized Paratransit Service
Modernizing legacy paratransit systems is a long-term investment and these essential KPIs help agencies define if and how the return materializes.
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A Year in Review: 2025
RideCo's efforts in 2025 have yielded extraordinary results, solidifying the company's position as a market leader in on-demand transit.
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Why Driver Retention Is Challenging and How to Fix It
In an industry where the passenger experience depends on driver interaction and performance, ensuring job satisfaction is essential to success.
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Streamline Paratransit and Microtransit Software Procurement Through Purchasing Cooperatives
RideCo has been awarded contracts on purchasing cooperatives such as 791 Purchasing Cooperative, TIPS, and through a partnership with Carahsoft.
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Improving the Paratransit Customer Journey: Empowerment Through Technology and Innovation
Through RideCo’s cloud-based software, transit agencies can modernize how riders and their caregivers apply for, book, and use paratransit services.
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Increasing Access with Multimodal: Seamless Planning Across Different Transit Modes
Multimodal through RideCo’s paratransit and microtransit software makes it easy for riders to access the full range of available transit options.
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2024 at RideCo – A Year of Growth and Impact
With market growth and the expansion of RideCo-powered services, our successes in 2024 have furthered our mission to make transit accessible for all.
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Removing the Barriers to Accessing Service with Eligibility Management Through RideCo’s Paratransit Software
Eligibility Management through RideCo harnesses automation and AI to remove barriers to service, creating a more accessible paratransit environment.
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Continuous Dynamic Optimization and Transforming Paratransit Operations with RideCo’s Solver
With the implementation of CDO, agencies using legacy scheduling or dispatching software can transform the way they operate and deliver paratransit.
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How Multi-Vendor Partnerships Offer On-Demand Transit Services That Meet the Needs of Agencies
With multiple partners playing to their strengths, transit agencies benefit from successful service delivery throughout the entire project lifecycle.
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Keys to Driving On-Demand Transit Success: The Impact of Marketing on Ridership
Marketing plays a key role in not only attracting new on-demand transit riders, but also in retaining current customers and building brand loyalty.
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Enhancing the Passenger Experience with On-Demand Transit
On-demand transit services enhance the passenger experience, empowering passengers with increased convenience, service transparency, and reliability.
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Step by Step – Modular Implementation of RideCo’s Paratransit Software Makes Switching a Breeze
When transitioning from legacy paratransit software to a cloud-based platform, a modular approach to implementation can lessen the growing pains.
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What Is Microtransit?
Microtransit closes mobility gaps with greater operational and cost efficiency, putting public transit resources exactly where they should be.
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Making the Shift: Transitioning From Traditional Paratransit Software to a Modern Cloud-Based Solution
As paratransit evolves, modern service delivery is essential to ensuring that transit’s most vulnerable customers have equal access to mobility.
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The Commingling Service Model: A Unified Paratransit and Microtransit Solution to Meet Today's Challenges
Solution designed to combine, or commingle, different programs to address challenges of allocating resources effectively and avoid underutilization.
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Using Federal Funding Options to Provide Innovative On-Demand Transit
Identifying appropriate federal funding options is critical to ensuring the operational and financial success of an on-demand transit service.
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The Future of Transit Is Positive with Technology-Enabled Solutions
Mass Transit Magazine's Mobility Outlook predicts a positive post-pandemic future through increased investment in innovative transit technologies.
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An In-Depth Analysis of On-Demand Transit Use Cases: Underperforming Bus Routes
Replacing underperforming fixed routes with on-demand transit is a more sustainable and cost-effective way to maintain service.
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An In-Depth Analysis of On-Demand Transit Use Cases: Low-Density Area Mobility
On-demand transit provides accessible mobility options that reduce GHG in low-density neighborhoods, without the high cost of fixed routes.
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RideCo’s 2021 Service Launches are Driving an Industry Shift Across North America
With increasing demand for technology-led services, RideCo's innovative on-demand solution allowed the company to launch 28 zones in 2021.
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An In-Depth Analysis of On-Demand Transit Use Cases: Paratransit
On-demand transit modernizes and improves existing paratransit services by providing an accessible, reliable, and efficient solution.
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Time Snapping Provides Seamless Connections and Improves Service Efficiency
RideCo's Time Snapping feature ensures drop offs and pickups are scheduled at the optimal time, guaranteeing consistent on-time performance.
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Transit Staffing Shortages and the On-Demand Solution
Transit staffing shortages are impacting services across North America. With on-demand technology, agencies can mitigate these challenges.
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An In-Depth Analysis of On-Demand Transit Use Cases: First/Last Mile
On-demand transit seamlessly connects the first and last mile of residents' trips into your agency's existing fixed-route system.
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RideCo's Capacity Configuration Optimizer Automates Your Fleet for Higher Productivity
This feature optimizes against all seat capacity configurations within your specialized fleet to ensure every requested ride is serviced.
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The Role of On-Demand Technology in Creating Sustainable Transit
On-demand transit reduces our industry's carbon footprint and greenhouse gas emissions, while providing efficient and sustainable service.
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Solve Your Transit Challenges with 4 On-Demand Use Cases
Solutions to your top challenges fall into four categories: first/last mile, underperforming bus routes, low-density mobility, and paratransit.
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Was Your On-Demand Transit Pilot Successful? 5 KPIs You Need to Monitor
On-demand transit pilots are successful when the agency's goals are met or exceeded. Learn which 5 KPIs are most important to monitor!
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Comparing the 3 On-Demand Transit Service Models
When implementing on-demand transit technology in your community, it is important to thoroughly understand all the possible service models.
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Where Transit Will Be In 5 Years
Recently, public transit has been adapting to advancements in technology, but there are still lots of changes expected in the industry.
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3 Steps to Implementation of On-Demand Transit in Your Community
As investments in on-demand transit grow, your agency may be considering piloting this innovative technology. Great news: it's easy to do!
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The Future of Paratransit: Top 3 Takeaways from RideCo’s Roundtable
Most paratransit services today limit rider flexibility, but paratransit experts in Guelph and St. Catharines are implementing the on-demand solution.
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Top 5 Challenges Residents Have with Fixed-Route Public Transit
Fixed-route public transit limits mobility in medium- and low-density neighborhoods. Learn more about its challenges and solutions.
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3 Technologies Needed to Start Your Transition to a Smart City
From on-demand transit and connected traffic lights to electric and autonomous vehicles, learn more about smart cities and their technologies.
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Optimize Transit Scheduling with RideCo’s Dynamic Driver Breaks
RideCo's Dynamic Driver Breaks ensures drivers are taking breaks at the optimal time so that riders are consistently picked up on time.
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Top 3 Ways Agencies Benefit from On-Demand Transit
From decreasing transit costs, to increasing service coverage and convenience, on-demand transit solves transit challenges worldwide!
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RideCo's Microtransit Service Integrator is Driving Transit Flexibility Worldwide
RideCo's Microtransit Service Integrator enables transit flexibility without the use of multiple costly vehicle fleets.
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3 Key Takeaways from "How Houston METRO Modernized Its Legacy Dial-a-Ride"
Legacy dial-a-ride services are inefficient, but Houston METRO proved that modernizing with on-demand transit is simple and successful!
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What is On-Demand Transit and Why Does Your City Need It?
On-demand transit is improving mobility around the world. Learn more about this innovative technology, its use cases, and its benefits.
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RideCo Selected to Power Multiple On-Demand Services for Antelope Valley Transit Authority
RideCo replaced the legacy paratransit technology and remotely launched a microtransit service amid a global pandemic.
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RideCo Powers Canada's First City-Wide On-Demand Bus System
COLT in Cochrane, Alberta allows residents to request a bus at one of 152 stops in the community.
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RideCo On-Demand Transit Revolutionizes Legacy Dial-A-Ride in Houston and Grows Ridership 19%
RideCo's on-demand transit system lowered call center bookings by 66%, while reducing Houston METRO's cost per passenger by 21%.
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San Antonio Transit Case Study: RideCo Microtransit Replaces Buses in Low-Density Area
With over 400 designated pickup/drop off virtual stops within a five-minute walk of all riders, RideCo's on-demand service is everywhere!
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Calgary Transit Case Study: RideCo Solves First/Last Mile Gap
Before RideCo, suburban Calgary couldn't connect with the rest of the city via transit; now, commuters can get to the nearest transit hub in minutes!
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Multinational Firm Launches On-Demand Commuter Shuttles for its Employees, Powered by RideCo
RideCo implemented 13-seater shuttles to lower operating costs and allow for greater ridesharing by employees.
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How RideCo Reduced Long Distance Commute Times by 50% for Staff at a Suburban Employer
Alongside their partner Grab, RideCo's shuttle service brings employees from their homes to Singapore's army base, and vice versa.
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RideCo Improves Mobility in an Industrial Area with On-Demand Shuttles, in Partnership with a Government Agency
Employees on Jurong Island had trouble getting to work, but RideCo's 90+ pickup/drop off locations ensured every worker has access to transit.
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Los Angeles Metro Chooses RideCo for On-Demand Transit Service
RideCo's top-ranked services have been selected out of 203 firms to launch and operate an on-demand transit system in Los Angeles.
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How RideCo Gets Employees to Work Happier, Faster, and Cheaper: Case Study at Singapore International Airport
RideCo and Grab partner to launch and operate a fully automated, dynamically route, on-demand van service in Singapore.
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RideCo and Grab Expand Partnership to Provide Dynamic Shuttle Services to Corporate and Consumer Markets
RideCo and Grab expand microtransit partnership in Southeast Asia to continuously grow ridership.
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How RideCo Solves the First/Last Mile Challenge for Public Transit
RideCo and Metrolinx partnered to plan, launch, and operate an on-demand microtransit pilot, Go Connect.
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Case Study: Dynamically Routed Commuter Vans in a Metropolitan City
RideCo's microtransit service in Toronto connects passengers from residential areas to commercial downtown hubs.
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