RideCo: What Makes Us Different

What Makes Us Different

We Fit Into Your Community, No Matter Where You Are

Whether you are a large metropolitan city or a small municipality, RideCo has the perfect on-demand transit solution for your community. Our paratransit and microtransit software provides a wide variety of features that help innovate transit systems for many cities and transit agencies all around the world.

our innovations

We Drive Continuous Innovation with a Different Mindset

We are committed to continuously improve and innovate our on-demand transit products and services with many unique capabilities, and to provide our clients with the best transit solution possible. At RideCo, we believe that transit agencies want to be progressive in order to bring a new approach to urban mobility, and to better serve their communities in the ever-changing world of technology.

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Solver

Industry-leading cloud-based routing optimization system to drive operation efficiency while promoting high customer satisfaction.

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Instant Assign

Avoid scheduling uncertainty by assigning rides to scheduled vehicles immediately upon booking.

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Configuration Optimizer

Continuous optimization against all possible seat configurations within the fleet to rearrange passengers dynamically and autonomously.

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Eligibility Management

An end-to-end digital application management system that enables agencies to easily access and process applications for paratransit and specialized services. Efficiently manage, review, and respond, with decisions seamlessly flowing into booking options.

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Time Snapping

Create customizable trip frequencies to and from popular locations and fixed-route transit hubs.

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Frequency Variation

Adjust ride availability in low-demand peripheral areas to lower service frequencies than areas with high demand, using a single fleet.

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Commingling

Serve both microtransit and paratransit rides with the same fleet by picking up and dropping off microtransit passengers at flex stops and paratransit passengers at doorsteps.

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Trip Planner

Enable multimodal trip planning across on-demand and conventional transit options all within the RideCo Passenger App.

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Performance Dashboard

Consolidated insights designed to empower data-driven decision making about on-demand transit services.

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Dynamic Breaks

Streamline driver itinerary management through baked-in Dynamic Breaks.

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Driver Scorecard

Daily summary that outlines unexpected driver behavior and mistakes that impacted service delivery.

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Automatic Booking Limitation

Automatically place temporary booking limitations on users who have a high rate of cancellations and no-shows.

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Integrations

Enable multimodal interconnectivity and adoption through RideCo’s trip planning and faring integrations.

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The On-Demand Transit Solution.

We Prioritize Customer Success

RideCo prioritizes customer success throughout the entire customer lifecycle, from initial service planning to program expansion. Our team works closely with clients to understand their goals and provide expert guidance to help them achieve success. We offer unparalleled service and support, with dedicated project teams available to optimize programs and assist our clients.

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The On-Demand Transit Solution.

What Makes Us Different

We Drive Continuous Innovation with a Different Mindset

Differentiators

We Prioritize Customer Success