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PRODUCTS
PRODUCTS
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Passenger App
User app for trip reservation and management for seamless rider experience.
Operations Center
Dashboard suite for operations streamlining and service monitoring.
AI Agent
Automated, AI-powered reservationist that manages bookings, trip updates, cancellations, and general inquiries.
USE CASES
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Data Insights
Reporting to provide operational and business intelligence to monitor deployment.
Profile Manager
Centralized storage for rider information, including preferences, contacts, and orders.
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Driver App
In-vehicle app for location tracking, communication, dispatching, and data collection.
Flex Fleets
Brokering solution that enables agencies to scale resources for paratransit and microtransit service.
CUSTOMER SUCCESS
RIDECO EMPOWER APPROACH TO CUSTOMER SUCCESS
Planning
Design, modeling, and simulations
Data Reporting & Analysis
Optimized paratransit and microtransit delivery
Partnership
Setting up agency partners for long-term, sustained success
Service Implementation
The industry standard for successful launch and delivery
Customer Support
Solutions-oriented, end-to-end customer support
Case Studies
Explore customer success stories and the impact of RideCo partnership
Training
User education for seamless technology adoption
Knowledge Sharing
A community shaping the future of public transit
WHY RIDECO
USE CASES
USE CASES
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Paratransit
Upgrade paratransit to be timelier, more efficient, and on-demand.
Low-Density Mobility
Improve mobility for residents in large areas with smaller populations and dispersed trip patterns.
First/Last-Mile
Provide high-frequency connections that close the gap between fixed-route transit and trip origins and destinations.
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Underperforming Bus Routes
Replace poorly performing fixed-route buses with reliable and cost-effective microtransit.
Employee Commuting
Simplify your employees’ commutes and ensure they get to work on time for every shift.
Long-Distance Commuting
Reduce the need for multiple transfers and long in-transit times with efficient single trips.
SEPTA’s partnership with RideCo and the adoption of their software is turning our vision into reality, transforming our paratransit system in record time, delivering a better experience for riders, and enabling us to achieve new milestones at a lower cost.
Leslie S. Richards, CEO and General Manager, SEPTA
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RideCo was built to solve North America’s transit challenges. We transform your transit system to make it convenient to ride and cost-effective to operate.
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