Public transit is evolving—and paratransit is at the forefront of that transformation. Join us for the second session of our Paratransit Webinar Series, where we continue the conversation on how to foster seamless team collaboration, leverage data-driven insights for service optimization, reduce costs, and enhance customer satisfaction. Discover strategies for streamlining workflows and maximizing productivity through technology, ensuring an equitable future.
You will learn about:
- Enhanced collaboration across teams to drive alignment and ensure successful service delivery
- How agencies are leveraging operational data and performance metrics to inform planning, optimize service, and respond quickly to shifting needs
- Reevaluating total cost of ownership and identifying opportunities to increase operational and cost efficiency
- How a customer-centric mindset—paired with the right tools—can improve satisfaction, accessibility, and trust across all touchpoints
- Uncover strategies for streamlining workflows, reducing manual processes, and using technology to increase productivity without compromising quality
