Excellence on Wheels Awards

Honoring top-tier driver performance and customer service
Download the free Excellence on Wheels poster and start motivating your operators today!

PARTICIPATING AGENCIES AND PARTNERS

Houston METRO LogoSEPTA LogoKCATA LogoRTC Las Vegas LogoSunMetro LogoWeRIDE LogoRTA LogoMetroLink Tulsa Logo

According to Gallup and Workhuman's analysis,

45%

of well-recognized employees are less likely to have turned over two years later

About the Award

At RideCo, we deliver cutting-edge transit technology complemented by exceptional customer support, empowering our agency partners to achieve their goals. At the same time, we believe that a successful transit program is not only defined by technology, but also by the dedicated operators who provide outstanding service to riders every day.

With the Excellence on Wheels Award, we strive to foster a culture that celebrates outstanding operators and inspires others to deliver exceptional customer experiences. By recognizing excellence and reinforcing high standards of service, we help cultivate repeat riders, drive service growth, and retain top-performing operators.

Awards Categories and Prizes

The Excellence on Wheels Award celebrates and recognizes top-performing drivers every six months. All eligible operators will be automatically considered, see detailed eligibility requirements in FAQs below.

Grand Champion

Highest combined Driver Score and Ride Rating during the eligible period
Prize: ‘Excellence on Wheels’ trophy, certificate, and PlayStation 5 (over $500 value)

Highest Rated Operator,
Driver Scorecard

Highest combined Driver Score during the eligible period
Prize: ‘Excellence on Wheels’ trophy, certificate, and 50” SMART TV (over $300 value)

Highest Rated Operator,
Ride Rating

Highest combined Ride Rating during the eligible period
Prize: Excellence on Wheels + 50” Smart TV

Honorable Mentions

Top performing operators with high overall ratings
Prize: Excellence on Wheels customized certificate

Ready to start motivating your drivers?

Download our free 'Excellence on Wheels' poster today.

Recent Winners

Walter Ramirez

Operator, SEPTA

David Rhine

Operator, KCATA

Jasmine Clark

Operator, Houston METRO

Frequently Asked Questions

Who is eligible?
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The current eligibility requirements are of the following:

  • All operators utilizing the RideCo Driver App
  • Has completed at least 128 revenue hours in the last 4 weeks
  • Has at least 50 ratings during the eligibility period
  • Been in operation for the last 3 months
  • Employed for at least 6 months
  • An operator can only win once every 12-month period
What are the eligibility timeframes?
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Excellence on Wheels award is a bi-annual award, where we celebrate top-tier drivers and their performance between January through June and July through December of the year.

How can I promote this recognition to my operators?
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We have a free printable poster for you to download, print, and display around your operation center, driver’s breakroom, and as a handout to drivers. If you have email communication, it can also be attached or embedded in your newsletter.

How do operators check their performance?
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Operators can partner with their management and review their Driver Scorecard. If you have any questions in regards to the Driver Scorecard, please contact your Project Manager.

One of my operators has won the recognition, what is next?
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Your Project Manager will be in touch to schedule an award ceremony, where he/she will receive their customized trophy, certificate, and prize.

Still have additional questions? Please reach out to your RideCo Project Manager or contact us at letschat@rideco.com