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How can transit agencies successfully modernize their services while navigating procurement, implementation, organizational change, and evolving customer expectations?
Join ABQ RIDE and RideCo to hear the key strategies and lessons learned behind the successful implementation of the Sun Van paratransit and ABQ RIDE Connect microtransit programs.
If you're planning for a system upgrade or evaluating modern on-demand technology, this session will provide valuable insights from an agency that has recently completed the journey!
How can transit agencies successfully modernize their services while navigating procurement, implementation, organizational change, and evolving customer expectations?
Join ABQ RIDE and RideCo to hear the key strategies and lessons learned behind the successful implementation of the Sun Van paratransit and ABQ RIDE Connect microtransit programs.
Sam is an expert in the transit field, working with clients and technical teams to ensure the successful deployment of microtransit services at RideCo. He has led projects in service design, planning, scheduling, and operations from concept through launch, including optimization, for transit agencies and private operators. In his role at RideCo, Sam has delivered data-driven optimization for LA Metro, SunLine Transit Agency, and more, improving financial and quality metrics for agencies across the continent.
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