Continuous Optimization That Supports Scheduling Teams Deliver Reliable and Productive Service

Replace static scheduling and batch runs with dynamic scheduling. Continuous optimization eliminates the manual intervention required by schedulers to mitigate service disruptions when unpredictable events inevitability come up. With the reduction in manual workload, scheduling teams are empowered to be proactive, not reactive, utilizing data tools to make decisions that drive increased operational and cost efficiency.
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"We adopted real-time scheduling with RideCo's system, providing exact times and clear windows for when vehicles would arrive. This was a different approach for paratransit customers, but it has changed the way we handle paratransit. This is how we envisioned it, and our customers have noticed the improvement in their transit experience."
Jamie Tippett Poe, Transit Manager, Concord Kannapolis Area Transit
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Helping Scheduling Teams Overcome Their Biggest Challenges with Tech-Enabled, RideCo-Powered Paratransit Software and Solutions
Dynamic Scheduling Through Continuous Optimization
Learn How
Minimize Service Disruptions Due to Driver Absences
Learn How
Drive Operational and Cost Efficiency Using Data-Informed Decision Making
Learn How
Eliminate Manual Re-Entry for Subscription Trips
Learn How
Automate and Optimize Break Management with Dynamic Breaks
Learn How
Dynamic Scheduling Through Continuous Optimization

RideCo’s paratransit scheduling software equips schedulers with Solver, the industry-leading, patented optimization engine that automates the scheduling process to create itineraries that are dynamic and more resilient with demand-response programs.

When unpredictable, day-of events can have a compounding impact and disrupt service, Solver continuously optimizes both newly booked and pre-scheduled trips, re-evaluating guaranteed arrival times, historical and real-time traffic conditions, driver breaks, vehicle locations, and more, to maintain productive seat configurations and efficient routing—every 20 seconds. Continuous optimization with Solver minimizes service disruptions, helping scheduling teams deliver reliable service while maximizing vehicle productivity.

Minimize Service Disruptions Due to Driver Absences

Call-outs or last-minute vacation adjustments don’t compromise service delivery with RideCo’s paratransit scheduling software. Solver dynamically re-optimizes itineraries in response to these events and redistributes all impacted trips across the available fleet, taking into account vehicle capacity, seat configurations, and efficient routing. Unscheduled driver absences are effectively managed, minimizing service disruptions and reducing manual workload, as well as the stress that comes with it, on scheduling teams.

Drive Operational and Cost Efficiency Using Data-Informed Decision Making

Using RideCo’s paratransit scheduling software, scheduling teams can make strategic data-informed decisions that balance increased productivity with improved service levels.

Through Operations Center, the dashboard suite that streamlines paratransit operations and service monitoring, scheduling teams can leverage program statistics and visualization tools to analyze vehicle utilization and capacity trends during a service day or over certain operating periods. This empowers schedulers to be proactive, aligning vehicle supply with service demand to drive greater operational and cost efficiency.

Eliminate Manual Re-Entry for Subscription Trips

When adjustments need to be made to subscription trips, RideCo’s paratransit scheduling software enables schedulers to quickly update trip parameters, such as pick-up and drop-off times or destinations, which are then applied to all upcoming subscription trips. Automating subscription management eliminates the need for manual and time-consuming re-entry, maintaining consistency and accuracy across the entire schedule.

Automate and Optimize Break Management with Dynamic Breaks

Scheduling teams can automate break management using Dynamic Breaks through RideCo’s paratransit scheduling software. Driver breaks and lunches are optimized through Solver, and placed into itineraries where breaks are scheduled in locations with access to the appropriate facilities. With demand-response programs where trip patterns vary day to day, Dynamic Breaks helps schedulers manage breaks within ever-changing itineraries, ensuring compliance with union and requirements while prioritizing vehicle productivity.

RideCo Helps Agency Teams
Overcome Their Biggest Challenges

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