Profile Manager

Personalized Experience. Efficient Booking. User Groups.

A centralized space to store rider information including ride preferences, emergency contacts, standing orders, and more.

RideCo’s Transit Profile Manager is an essential tool for managing client information, helping drivers stay informed, and providing the best possible service.

How it works

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For a town the size of Cobourg and based on our transit system’s needs, on-demand … is a right-sized solution.

John Henderson Mayor, Town of Cobourg

Transit Service Quality

Our Transit Profile Manager gives transit operators access to important passenger information such as health information, emergency contacts, or any mobility devices they may use, giving riders the most personalized on-demand experience possible.

Standing Order Booking

RideCo’s Transit Profile Manager allows for standing order booking, which is perfect for riders who need transportation on a regular basis, such as daily or weekly trips. With the ability to book standing orders, you can ensure riders always have a ride when they need it, without having to schedule each trip manually.

User Group Applications

If your transit agency provides paratransit services, you can easily collect and review applications from a passenger with disabilities. If you provide transit for students, RideCo’s Transit Profile Manager allows you to manage student applications and ensure that only authorized riders are transported.

73%

reduction in headway

San Bernardino Valley, California

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35%

increase in monthly ridership

Niagara Falls, Ontario

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22%

reduction in cost per passenger

Porter County, Indiana

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36%

reduction in cost per passenger

San Antonio, Texas

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Eligibility Management

An end-to-end digital application management system that enables agencies to easily access and process applications for paratransit and specialized services. Efficiently manage, review, and respond, with decisions seamlessly flowing into booking options.

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Performance Dashboard

Consolidated insights designed to empower data-driven decision making about on-demand transit services.

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Commingling

Serve both microtransit and paratransit rides with the same fleet by picking up and dropping off microtransit passengers at flex stops and paratransit passengers at doorsteps.

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