Reduce the need for multiple transfers and long in-transit times with efficient single trips.
The modernization of our paratransit system has been one of the fastest, large-scale deployments in SEPTA’s history. It has been an amazing journey so far, and we are thrilled to immediately see such a positive impact on the operators and SEPTA support staff.” Cassandra West, Assistant Chief Operating Officer, SEPTA
By automatically placing a temporary booking limitation on users who have a high rate of cancellation and no-shows, RideCo is helping discourage and prevent unfavorable behavior from passengers.
Preventing Poor Behaviour
By preventing future no-shows and late cancellations, the Automatic Booking Limitation feature keeps transit service running more efficiently.
Removes Limitations Automatically
Rather than removing their ability to book altogether, this feature takes the approach of educating users about their impact on service. Users who improve their poor behavior will then automatically have their limitations removed.
What does it do?
By placing limitations on passengers who abuse the system, more ride options are available to those who rely on the service for every day needs.