Data Insights

KPI Reports. Real-Time On-Demand Transit Insights. Operational Intelligence.

Standardized and custom reporting that provides the operational and business intelligence required to proactively monitor on-demand transit deployments.

Data Insights is a comprehensive reporting suite that supports live service monitoring, data-informed decision making, regulatory compliance, and more. Integrated into the RideCo platform, these reports ensure critical information is available to the right people, exactly when they need it.

How it works

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Real-time, robust, and highly relevant data is literally at my fingertips when I'm balancing so many other transit issues and expectations. There have been many times where I've received a request for data regarding the performance of our microtransit service and I've been able to provide the response within 24 hours because the depth of the data is deep, and instantly available through RideCo's [Operations Center].

Christine McMurdy, Project Management Coordinator, City of Goodyear

Connecting people who commute to and from Nisku Business Park with a more frequent, efficient model of public transit is a win-win situation. Moving people in and out of the park is critical to economic stability, and we’re confident that on-demand transit will provide a more convenient experience for current and future transit riders.

Tanni Doblanko, Mayor, Leduc County

Standardized KPI Reports

Data Insights provides standardized KPI reports that provide an aggregate view of on-demand transit ridership, revenue miles and hours, driver performance, customer ride rating, and more—all within Reporting in Operations Center.

Raw Transit Data

Access raw on-demand transit data on rides, vehicles, shifts, customers, and more, for detailed analysis via Reporting in Operations Center, or seamlessly integrate the data with an enterprise data warehouse.

Real-Time Monitoring and Reporting

Leverage real-time data and insights within Operations Center to proactively monitor driver performance, schedules and manifests, and other service-impacting items to address issues before they impact on-demand transit service delivery.

Performance Dashboard

Consolidated insights designed to empower data-driven decision making about on-demand transit services.

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Automatic Booking Limitation

Automatically place temporary booking limitations on users who have a high rate of cancellations and no-shows.

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Driver Scorecard

Daily summary that outlines unexpected driver behavior and mistakes that impacted service delivery.

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Data Insights

Transform Your Transit System with RideCo On-Demand Transit Software

Transform Your Transit System with RideCo
On-Demand Transit Software