Modernized Paratransit Software

Transforming Operations and Service Delivery

An industry-leading solution powering 5 of the 10 largest cities in the United States, RideCo’s modernized, cloud-based paratransit software empowers forward-looking agencies to deliver more accessible, personalized, and reliable service, at the same time increasing operational and cost efficiency.

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Modernized Paratransit Software

Transforming Operations and Service Delivery

The modernization of our paratransit system has been one of the fastest, large-scale deployments in SEPTA’s history. It has been an amazing journey so far, and we are thrilled to immediately see such a positive impact on the operators and SEPTA support staff. ... RideCo’s software along with their team’s relentless focus on our success, empowers us to operate more efficiently.

Cassandra West, Assistant Chief Operating Officer, SEPTA

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Trusted by Industry Leaders

RideCo has delivered on their promises. [Even] as a large transit agency, everything has gone smoothly without any issues. I would encourage other agencies of our size not to be afraid. RideCo has been an outstanding partner in helping us embrace change, and I believe other agencies should take courage and follow the lead.

Cassandra West, Assistant Chief Operating Officer, SEPTA

We've moved into a new era with a more modernized technological solution, and we were able to set up the platform and launch in 90 days. As a program that's very structured with policy and regulations, ADA paratransit is not an easy service to provide. To be able to configure and test it, get training in, and launch in 90 days was incredibly impressive and a partnership effort with RideCo and zTrip.

Tyler Means, Chief Mobility and Strategy Officer, KCATA

Since implementing RideCo’s platform, we’ve seen noticeable improvements in both service reliability and customer experience. Our team has observed more efficient scheduling and stronger on-time performance. ... Riders have expressed greater satisfaction overall, especially with the ability to plan and manage trips more independently. It’s clear that modernizing our technology has had a real and positive impact.

Scott Marr, CEO and General Manager, MetroLink Tulsa

Cassandra West, Assistant Chief Operating Officer, SEPTA

The On-Demand Transit Solution.

Transform Operations and Service Delivery with
Modernized, Cloud-Based Paratransit Software

Increase Operational Efficiency

Replace manual processes and redundant administrative workload with automation and AI-driven tools, streamlining eligibility, reservations, scheduling, dispatching, as well as IT and data within a centralized platform

Enhance the Passenger Experience

Empower paratransit passengers with independent pre-scheduled or same-day booking options, as well as improved communication and trip transparency through the user-facing Passenger App, and SMS and IVR systems

Improve Productivity and Ridesharing

Leverage RideCo’s paratransit software and patented continuous optimization technology to enable dynamic scheduling and routing, resulting in resilient service delivery with higher vehicle utilization and increased service capacity

Achieve Greater Cost Efficiency

Confidently navigate budget constraints, optimizing resources across staffing, vehicles, technology, and infrastructure to achieve greater cost efficiency and scale service delivery without additional resources